Customer Service

Placing an order

If you’re not sure about the colours, you can even order free samples to be delivered to you. This will give you a much better idea of the colours, textures that might be harder to compare with on a screen. If you’re happy with what you’ve selected, go through the simple steps of customising your blinds, choose your payment method and your order will be delivered within 1-4 working days.

What happens once you've placed an order?

Once you have placed an order with us, you will receive a confirmation email with all the important details such as your order number, the items you have purchased, and the total price. You will receive email updates on the progress of your order as well.

Ways to pay

• VISA (Debit/Credit card)
• Mastercard (Debit/Credit card)
• Apple Pay (Digital Wallet)
• G Pay (Google Pay) (Digital Wallet)
• Tamara (Buy Now, Pay Later service)

If you have placed the order for your customised products online, you will receive them within 1-4 working days.

Order up to 5 samples, free of charge, and just pay a nominal AED 15 for delivery ANYWHERE in the UAE

To find out more about delivery services, please click here

Where can I log in to my account?

You can click the account button at the top of the page or you can click this link.

How can I reset my password?

Click here to reset your password.

Click here to find out more about our returns and refunds policy.