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Frequently Asked Questions

Buying made-to-measure products might come with a lot of questions. Fortunately, we have experience and have addressed most of them to help you. Browse the list below to find the answers you need.

Don’t be afraid to contact our team of experts if you can’t find what you are looking for.

Product FAQs

Roman blinds

Roller blinds

Zebra blinds

Vertical blinds

Roman Blinds FAQs

What are Roman blinds?

Roman blinds are soft fabric window coverings that fold up neatly when you pull them up and lie flat when lowered. They combine the luxury of a curtain with the functionality of a blind.

How do I choose the right fabric for Roman blinds?

Pick a few fabrics that match your room decor and order a free sample to put up against your window.

What is a lining?

Linings are an extra layer of fabric sewn onto the back of a Roman blind to give it additional features, such as better light control or improved insulation.

What are the differences between linings?

Each lining is unique as they offer different benefits. We offer the below 4 lining options:

  • Polycotton is a warming ivory lining that combines durability with elegance.
  • Satin is a soft and lightweight lining and our most elegant dim-out option.
  • Blackout is a blend of polyester and cotton that improves drape and has a powerful blackout feature.
  • Bonded lining is a warm ivory hue that enhances thermal properties to your blackout lining.

How do I clean and maintain Roman blinds?

You can vacuum them gently or spot clean with a damp cloth.

Can Roman blinds be motorised?

Yes, we offer motorised Roman blinds. We have a wide range of motors that are chosen based on your blind. The blind can be controlled with a pull system, remote, voice control, or an app.

Roller Blinds FAQs

What are Roller blinds, and how do they work?

Roller blinds are simple fabric blinds that roll up and down on a tube, controlled by a chain or motor.

What are Roller blinds made out of?

Most of our Roller blinds are made out of modern polyester that is durable and feels like natural fabrics. We also use recycled polyester for some of our more premium products.

Are Roller blinds energy efficient?

Yes, they help block sunlight and keep your home cooler, which can save energy.

What are the fabric bases?

We offer a variety of fabric bases that provide different properties. We can print the same design as blackout, light-filtering, fire-retardant, and waterproof options.

How do I install and maintain Roller blinds?

They’re easy to install and can be cleaned with a damp cloth. The installation manual is available here.

Are motorised Roller blinds available?

Yes, we offer motorised Roller blinds. We have a wide range of motors that are chosen based on your blind. The blind can be controlled with a pull system, remote, voice control, or an app.

Zebra Blinds FAQs

What are Zebra blinds, and how do they differ from other blinds?

Zebra blinds have alternating sheer and solid stripes, allowing you to adjust the amount of light coming in. Unlike regular blinds, they let you switch between a light-filtering option and a blackout option for increased privacy. This gives you greater flexibility and control over light and privacy throughout the day.

Are Zebra blinds good for privacy?

Yes, you can adjust them to block or let in light while keeping your privacy.

Can Zebra blinds be adjusted for light control?

Yes, you can easily adjust them to let in more or less light.

Are these blinds easy to maintain and clean?

Yes, they can be wiped clean with a damp cloth.

Can I have a fully blackout Zebra blind?

Yes, Zebra blinds feature alternating sheer and solid stripes, allowing you to adjust them to either let in light or block it completely.

Can I motorise Zebra blinds?

Yes, we offer motorised Zebra blinds. We have a wide range of motors that are chosen based on your blind. The blind can be controlled with a pull system, remote, voice control, or an app.

Vertical Blinds FAQs

What are Vertical blinds, and where are they typically used?

Vertical blinds have long, vertical slats that are often used on large windows or sliding doors.

Can Vertical blinds be customised for different window shapes?

Yes, we can make them to fit most window shapes and sizes.

What material options are available for Vertical blinds?

You can choose from fabric, vinyl, or PVC depending on your style and needs.

How do I clean and maintain Vertical blinds?

You can wipe them down with a cloth or vacuum them.

Are Vertical blinds suitable for large windows or sliding doors?

Yes, they’re perfect for covering large areas like sliding doors or wide windows.

Can Vertical blinds be motorised or automated?

No, our range of vertical blinds is yet to be motorised.

Services FAQs

Measuring

Fitting

Measuring FAQs

How do I measure my windows for made-to-measure blinds?

Measure the width and height of your window in three places and use the smallest measurement.

You can see a detailed explanation of the measuring process in our buying guide.

How precise do my measurements need to be?

Getting the right measurements is important for made-to-measure blinds. We recommend measuring twice to be sure.

What if I provide the wrong measurements?

If you provide the wrong measurements, we won’t be able to offer a replacement. That’s why we always recommend double-checking your measurements to be sure.

Fitting FAQs

Can I fit the blinds myself?

Yes, the blinds are easy to fit if you have any experience with DIY.

Please check a fitting guide for you blind before starting:

Support FAQs

What should I do if there is an issue with my blinds after installation?

If your product is damaged during transit or has a defect, we'll happily send you a replacement. However, we can’t offer a replacement if the order is incorrect, so be sure to double-check your measurements!

Do you offer a warranty on made-to-measure blinds?

Yes, we offer a 1-year warranty on any defects.

How can I get in touch for technical support?

We have a team of specialists ready to provide their support. Send us an email here cs@cheapblinds.ae or give as a call: +971 50 597 4531.

Can I return or exchange made-to-measure blinds?

Since our blinds are made to measure for your order, we can’t accept returns or exchanges unless there’s an issue. Please double-check your order before confirming, but rest assured, your satisfaction is very important to us!

How do I maintain and clean my blinds for longevity?

Follow our care instructions, like dusting and wiping them regularly.

What if the blinds arrive wrong?

We take responsibility for our mistakes. Please send us proof of the flaw, and we will send you a replacement as soon as possible.

Can I pay in instalments?

Yes, Tabby and Tamara services are both available to pay in installments once you reach the checkout stage.

Tabby allows you to split the purchase into 4 interest-free payments. Tamara allows you to divide the purchase into 2, 3, or 4 instalments, again without interest.

Deliveries FAQs

How long does delivery take for made-to-measure blinds?

As your blind is custom made the lead time is based on each individual product. It will take 1-4 days to deliver based on the product you choose. Orders made before 2pm for Roller, Vertical and Zebra blinds will be delivered the next day. Roman blinds ordered before 2pm will be delivered in 4 days. Orders received after 2pm will take an extra day.

Do you offer free delivery?

Yes, our default delivery option is free of charge.

Can I track the status of my order?

Yes, we will send you an email when the product is dispatched and another email with the tracking code of the delivery service in UAE.

What happens if my blinds are damaged during delivery?

We take responsibility for the damaged goods. Please send us proof of the damage, and we will send you remade products with priority delivery for free.

Let us know how to contact you! ? Contact us : cs@cheapblinds.ae

Call or send us an email, and a member of our Customer Service team will be happy to help.

Please note that we are closed on bank holidays.

Mon – Thu: 8:30am – 9:30pm (live chat only from 6pm)

Fri: 8:30am – 6pm 

Sat – Sun: 10am – 4pm (live chat only)

+971 50 597 4531

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